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What to Expect During an Urgent Care Visit

When an illness or injury strikes, you do not always have the time or the need to schedule an appointment with your primary care provider. That’s where urgent care comes in. At Pardee Urgent Care, we offer walk-in access for non-life-threatening health concerns, allowing you to receive the care you need, right when you need it.

With three convenient locations in Hendersonville, Brevard, and Mills River, we are equipped to treat a wide range of illnesses and injuries, provide on-site diagnostic testing, and offer occupational health services. For many patients, this means timely care without the longer wait times or higher costs often associated with an emergency department visit.

The Right Care, Right When You Need It

Urgent care is designed for those situations that require prompt attention but aren’t true emergencies. Every day, we see patients for conditions such as:

We also provide other services like flu testing, strep throat screens, pregnancy testing, school sports and camp physicals, and vaccinations. Many employers also rely on us for drug testing, pre-employment physicals, and other occupational health screenings.

In short, urgent care is designed for those unexpected health needs that can’t wait until your next primary care appointment but also don’t require a trip to the emergency department. My team and I can often diagnose, treat, and resolve the issue in a single visit—saving you time, stress, and unnecessary expense.

How It Works: Walk-In or Reserve Your Spot

A great thing is that you don’t need an appointment to be seen. You can simply walk in during business hours. We also allow patients to reserve a spot online in advance. This isn’t a set appointment, but it saves your place in line to help streamline the check-in process and leads to less time before receiving care.

When you arrive, we see patients based on the urgency of their condition. Life-threatening emergencies should always go directly to the emergency department, but urgent care is well-suited for immediate concerns that cannot wait.

What to Expect During Your Visit

Your visit begins with check-in and a brief assessment. A provider will evaluate your symptoms and may order tests, X-rays, or labs if needed. Because diagnostic results can take time, staff will update you throughout your visit.

Many patients complete their urgent care visit within an hour, although times can vary depending on the complexity of care and seasonal demand.

Convenience and Cost Advantages

Urgent care is designed for efficiency. Our goal is to get you in, treated, and back to your daily life as quickly as possible. Wait times are generally shorter than in the emergency department, and costs are lower for patients and insurers alike. Pardee Urgent Care accepts most insurance plans and offers self-pay options.

Care That’s Near You

The Hendersonville, Brevard, and Mills River urgent care locations are all part of UNC Health Pardee’s network, giving patients seamless access to follow-up care within the same system if needed. This continuity means your urgent care visit can be easily connected to your primary care records and specialists.

For parents, active individuals, and anyone juggling work, school, or caregiving responsibilities, urgent care offers a trusted, local option for immediate care without disrupting your week.

A Trusted Resource for Everyday Health Needs

Whether it is a playground injury, a lingering cough, or a rash, Pardee Urgent Care is here to help. With skilled providers, on-site diagnostics, and a commitment to compassionate, efficient service, urgent care offers peace of mind when you need it most.

As part of UNC Health Pardee, our urgent care clinics are backed by the full resources of the hospital and its network of providers, bringing high-quality care even closer to the communities of western North Carolina.

To learn more about locations, hours, or to reserve your spot, visit PardeeUrgentCare.com.

Jonathan-Schwartzman-DO

Jonathan Schwartzman, DO

Medical Director
Pardee Urgent Care
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